Let customers ask your store what they’re looking for.
Shopping Assistant is a chat on your Shopify storefront that answers with real products from your catalogue, in stock and ready to buy.
Built for Shopify. Free 14-day trial when we launch.
Looking for a birthday gift for my mum, under $150. She loves rose gold.
Here are three rose gold pieces under $150 that are in stock now:
-
Stacking ring
$129
-
Pendant necklace
$145
-
Mesh watch
$139
Search bars want keywords. Shoppers don’t think in keywords.
When someone types “gift for a new dad” into a normal search box and gets “no results”, they leave. Shopping Assistant reads your whole catalogue the way a good sales assistant would, so it can answer the question they actually asked.
Live on your store in three steps
-
1
Install from the Shopify App Store
Approve the app in one click. No theme code to edit and no developer needed.
-
2
Your catalogue syncs automatically
Every active product, variant, price and stock level is read in and kept up to date as you make changes.
-
3
Customers start asking
A chat button appears on your storefront. Shoppers describe what they want and get matching products back.
What it does for your store
Understands what people mean
A search for “something sparkly for a wedding” finds cocktail rings and drop earrings, even if those words never appear in your titles.
Only shows what you can sell
Sold-out and draft products are left out, so customers never get sent to a dead end.
Add to cart from the chat
Shoppers can pick a size or variant and add it to their cart without leaving the conversation.
See what customers ask for
Your dashboard shows the most common questions and the requests you had no product for.
Looks like your store
Set the colours, greeting and button position to match your theme.
Light on your storefront
The widget is a small script with no frameworks, so it won’t slow down your pages.
Simple monthly pricing
Billed through your Shopify account. Change or cancel your plan any time.
Starter
For new and small stores
$19 / month
- Up to 500 products
- 1,000 conversations a month
- Custom colours and greeting
Growth
For stores with steady traffic
$49 / month
- Up to 5,000 products
- 5,000 conversations a month
- Question insights dashboard
- Add to cart from chat
Scale
For large catalogues
$129 / month
- Unlimited products
- 25,000 conversations a month
- Everything in Growth
- Priority support
Prices in USD. Final pricing will be confirmed at launch.
Questions merchants ask
Does it work with my theme?
Yes. The chat widget is added to your storefront through Shopify, so it works with any theme, including Dawn and custom themes.
Where does the assistant get its answers?
Only from your own product catalogue. It doesn’t invent products, prices or stock.
What happens to my customers’ data?
Conversations are stored against your store only and can be deleted at any time. The app supports Shopify’s required privacy requests.
Can I try it before paying?
Every plan starts with a 14-day free trial, billed through your Shopify account after that.
Be first to install it on your store
Leave your details and we’ll email you when Shopping Assistant is live on the Shopify App Store.